Welcome to Exelo.io. These Terms of Service (“Terms”) govern your access to and use of our cryptocurrency exchange platform (the “Service”). By accessing or using Exelo.io, you agree to comply with and be bound by these Terms. If you do not agree, please do not use our Service.
You must be at least 18 years old and capable of forming legally binding contracts to use the Service. You agree to comply with all applicable laws, regulations, and our policies.
You must provide accurate and complete information when registering an account.
You are responsible for maintaining the confidentiality of your account credentials.
You agree to notify us immediately of any unauthorized use of your account.
To comply with regulatory requirements, you must complete the Know Your Customer (KYC) verification process before trading or withdrawing funds.
We reserve the right to suspend or terminate accounts that fail to complete KYC.
You agree to use the Service only for lawful purposes and not to engage in fraudulent, manipulative, or harmful activities.
Trading cryptocurrencies carries risks; you acknowledge and accept these risks.
All fees applicable to trading, deposits, and withdrawals are disclosed on the platform and are subject to change with prior notice.
You are responsible for any network or transaction fees.
Deposits and withdrawals are subject to security checks and may take time to process.
We are not responsible for delays caused by blockchain network congestion or third-party services.
You shall not:
Use the Service for money laundering, terrorism financing, or any illegal activity.
Attempt to manipulate prices or engage in market abuse.
Provide false or misleading information.
We reserve the right to suspend or terminate your account for violations of these Terms or applicable laws.
Upon termination, your access to the Service will be revoked.
Exelo.io provides the Service “as is” and does not guarantee uninterrupted or error-free operation.
We disclaim all warranties, express or implied.
We are not liable for any direct or indirect losses arising from your use of the Service.
You agree to indemnify and hold harmless Exelo.io, its affiliates, employees, and partners from any claims, damages, or expenses arising from your violation of these Terms.
We may update these Terms from time to time. We will notify users of significant changes. Continued use of the Service after updates constitutes acceptance.
These Terms shall be governed by and construed in accordance with the laws of the jurisdiction where Exelo.io operates.
If you have any questions about these Terms, please contact us at [support@exelo.io].